I work on a team of three people. We had four, but one quit late last year because he was tired of people not doing their work.
Well…let me rephrase that…
He quit because after almost ten full years with the company he grew tired of having to bail out ONE specific person who refused to complete their assigned work.
Here’s the poop, each of us has specific responsibilities that we’re assigned to. Responsibilities that aren’t very difficult. Assigned by our supervisor. That should be completed in a specific amount of time.
Matter of fact…this is probably the easiest job I’ve ever had. Unfortunately, for a specific someone on my team…they tend to make it more difficult, and for some strange reason that person can’t seem to understand the concept of getting the work done on time. . . or at all.
For example, when a new request comes in that is assigned to him, he lets it sit in his queue for months.
There have been times where he will let work sit in his queue for up to a year or longer.
Never acknowledging the request was assigned to him.
Never updating the request with a status of where he’s at in the process of completing the work.
Never contacting the person who made the request to let them know if there’s a delay or a problem or when the task will be completed.
Oh, one might think that he’s probably burned out and doesn’t want to do this specific job anymore, but if that were the case, he’d do more to make that evident . . .
which he doesn’t . . .
So I don’t believe that being burned out is the problem.
Two years ago when I first started this job, I began hearing from a lot of people about how bad this co-worker of mine has been over the years. People were sharing their stories of failed orders, lack of accountability, communication, laziness, slacking and just down right unacceptable behavior.
I asked why they haven’t complained about him, but I always received the same reply…“we have!! but no one takes our complaints seriously! He’s been like this for over ten years!!”
Many of you reading this might be asking yourself if management knows about this person’s ineptitude?
Incredibly, yes they do.
Management has tried to move him to another team or even fire him; but since the human resources team here at my little pathetic basket of hell is afraid to do their jobs, he remains employed.
And of course, he always has an excuse for delaying the work or never completing the work.
His reasons are endless, but after only a couple years of being his co-worker I’ve managed to figure out the two main causes of why he’s so inept:
- He spends practically 6 hours a day on Facebook and other social-networking sites.
- Years ago he was trained by a lazy, old man who constantly repeated the phrase: “don’t get it done too quickly, or they’ll always expect it.”
Neither of these are conducive for providing proper customer service or getting your work done in a decent duration of time.
That brings us to the here and now.
After a nice, long weekend I came in to work, opened my email and found an email from upper management who requested a status on something that was submitted over a month ago. A simple request to purchase something that would take maybe a couple hours to complete. Sadly, after a month of waiting the purchase has not been made and the staff who requested it has not been able to do their job.
Interestingly the email was addressed to our entire team and not just to the inept co-worker who won’t do his job and since the email was sent to our team, I could easily take care of the situation and complete the work . . .
But what does my co-worker learn if I do that?
Answer: he learns that his slacking off doesn’t have consequences and someone else will always bail him out when the pressure mounts.
Therefore, I’m not doing his work.
If he plans on being lazy, if he refuses to complete the work assigned to him in a decent manner of time; then he also needs to suffer the consequences. He needs to learn that his ineptitude won’t be accepted by his co-workers.
And that’s exactly what I said when I confronted my supervisor about the issue this morning.
I refuse to bail him out.
It’s not going to happen this time. It’s not going to happen in the future. He must take responsibility for his actions, or in this case, his lack of actions.
I’m tired of working with inept co-workers.
This workplace is really pathetic.