My regular contact in our finance team is on vacation. Here’s a quick email conversation I had with a different contact in our finance department who I have never worked with before.
Please tell me if this would frustrate you as well?
Me: Would you please assign the account number ### to subsidiary ###? I need to make a request today in the system to release funds for a purchase.
Finance: Quick question, what are you buying that requires the account number for personal computing?
Me: A laptop.
Finance: Oh. Well, you do know we’re on a purchasing freeze?
Finance: Do you have a valid reason to make this purchase? If not, you need to submit one.
Me: No I don’t. I only need you to assign the account number with the subsidiary so I can REQUEST the funds be released to make a purchase.
Finance: We require a valid reason for the purchase before we can approve the funds to be released.
Me: I’m NOT asking you to APPROVE the funds…I’m asking you to A-S-S-I-G-N the account number with the subsidiary so I can submit the request to release the funds.
Finance: Due to the purchasing freeze we are asking that everyone please provide a valid reason for their purchase request and once reviewed the release of funds will be approved.
Me: Nevermind. — — I’ll wait until my regular contact is back in the office.
Trying to deal with different people in the office can be really pathetic.